Ed Riley has been appointed General Manager of Stonewall Resort in Roanoke, a BENCHMARK Hospitality run business. The Resort is a AAA- rated four Diamond Property.
“I am so pleased to welcome Ed to Stonewall Resort. A seasoned hotel and BENCHMARK executive, Ed’s keen insight into our company’s ‘Be The Difference’ service culture, and his luxury resort experience prepares him well to continue to build the renowned reputation of Stonewall Resort,” said president of BENCHMARK Greg Champion in a press release.
Although, Riley did not work for Stonewall Resort prior to the appointment, Riley has over three decades of senior leadership experience as a hotel executive. Riley most recently was the general manager of the Costa d’Este Beach Resort and Spa, which is owned by Gloria and Emilio Estefan, in Vero Beach, Florida, and is another BENCHMARK property.
Riley previously served as general manager to the 350 acre Cranwell Spa and Gold Club in Lenox, Massachusetts and the 1200 acre Equinox Golf Resort and Spa in Manchester Village, Vermont.
Riley is a graduate of Western New England College, earning a Bachelor’s Degree in Business Management.
“There was a need, I was asked, and I said ‘yes’ to the offer,” said Riley on why he chose to come to the Resort.
“I am originally from Vermont and coming to West Virginia, with the hills, mountains, sky, lakes and scenery, it just felt like home to me,” said Riley.
Currently Riley said that he plans to expand on the great foundation and ideas that the Resort has in place.
“I want to get us [the Resort] ready for future expansions,” said Riley.
He said that the Resort has plans to build more cottages by the lake, tennis courts and an adult infinity pool.
Currently the Resort is undergoing a remodel of all 200 guest rooms.
“I haven’t been here long, but I love the beauty of the area and the heart filled people. They are so kind. There is so much spiritual beauty in this area,” said Riley.
Riley said that one of the challenges is adding new employees to the payroll at the Resort. Currently the Resort employs about 325 employees. However, to be fully staffed the Resort needs 300-350 full-time and part-time employees.
“We just don’t have the population, so that is a hurdle we will have to overcome,” said Riley.
“I am excited to be back in a small town atmosphere, with so much beauty and potential,” Riley concluded.